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• Handle incoming inquiries from clients or customers 解決客戶電的查詢
• Handle inquiries via all media channels supported for both inbound and outbound services including but not limited to chat, email and voice calls. 按照公司工作流程要求,通過郵件、在線,電話等方式解決客戶的諮詢
• Provide quality service to customers 通過良好的溝通和專業知識,為客戶提供高質量的服務並提升用戶保有率。
• Send marketing campaigns and newsletter to clients 發送營銷活動和通訊
• Help out with operational tasks eg editing website contents 編輯網站內容

We are looking for customer service agents interested in joining a fast growing team.

• Fluency in Mandarin, both written and spoken. 大專或以上學歷;年齡20-32周歲,男女不限,中文語言流利, 並有較好的語言組織及表達能力
• Above average typing speed in Chinese 普通之快速打字速度
• Speaks English an advantage but not required 懂一點英語
• Computer literate 了解基本的電腦操作方式
• Excellent customer service skills and great enthusiasm for helping customers 有較強的客戶服務意識、熱情耐心、嚴謹周到、打字速度快,懂電腦操作,熟悉辦公軟件,。
• Willing to work on shifting schedule 可以適應3班倒
• At least 6 months experience in customer service 有至少6個月的中文客服人經驗
Send your updated CV and the Job Title as subject to careers@bpoglobalwide.com, a.lumines@paysec.com

  1. Senior Accountant
  2. Data Encoder
  3. Chinese Marketing Manager
  4. Merchant Support Staff
  5. Junior Admin Assistant
  6. Web Designer and Coder
  7. Email and Chat Support Specialist
  8. Executive Assistant
  9. Creative Head
  10. Customer Support Agent (Inbound/Outbound)
What we do
Delivering optimal business solutions in the industry of Online Payments, Technology, Customer Service, Design and Marketing
Global Presence
BPO Globalwide Services Inc has been servicing client globally from China, Thailand, Malaysia, Philippines and Australia. Ensuring high quality service in any part of the world
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